Refund policy

Returns and Exchanges

As each piece is custom printed and designed, we do not offer refunds for change of mind or due to you making a mistake in the ordering process. Please ensure you double check that your order and spelling is correct.

We will offer a refund or replacement if your item is faulty or damaged. We will require you to get in touch within seven (7) days of receiving your items if there are any faults, and photos will be asked to be supplied via email. Customer service is one of our highest priorities, so please get in touch with any concerns and we will be happy to help.

In the unlikely event that there is a mistake or an issue with your order please email us at lullify@outlook.com.au

Please contact us if you have enquiries regarding your product.

 

Email: lullify@outlook.com.au